Yeti Casino Responsible Gambling
Keep gambling within your means
Gambling is entertainment. It should never take money needed for food, rent or other essentials. Set a budget you can afford to lose and do not gamble to recover earlier losses. Our service is restricted to people aged 18 or above.
My Account provides controls for spending, playing time and breaks. It also lets you review deposits, withdrawals and betting activity, or message our Safer Gambling team.
Spending and time controls
| Control | How it works |
|---|---|
| Deposit limit | Measures gross deposits. A win or withdrawal does not replenish the allowance. |
| Net deposit limit | Takes withdrawals into account when calculating how much more you may deposit. |
| Time limit | Caps accumulated time signed in for gambling transactions. Withdrawal requests remain possible. |
| Bet limit | Caps the combined value of real-money bets. Bonus funds are outside this control. |
| Loss limit | Stops additional bets once your chosen loss allowance has been used. It does not block deposits or play while you are winning. |
Deposit controls use rolling windows of 24 hours, 7 days or 30 days. Older transactions leave the calculation as they fall outside the selected window. A used-up gross deposit allowance blocks further deposits until allowance becomes available again.
You may run up to three time limits together, using daily, weekly or monthly periods. Bet and loss controls also offer daily, weekly or monthly periods. When a bet limit is active, the balance display can show the betting allowance that remains. Tap it to view your actual balance.
Session reminders
Reality checks show your session duration, bets, wins and losses. You can choose an interval between 15 and 60 minutes of continuous play and change it under Limits in your account.
Time out
Open My Account, then Limits and Timeout, to arrange a break. Our team can also help through chat, email or telephone. During a time out, you cannot deposit or gamble, and marketing stops. The account becomes available automatically once the break ends.
Self-exclusion
For accounts in Great Britain, the exclusion period can range from six months to five years. It blocks account access and gambling across the casino sites operated by L&L Europe. You can still ask for your remaining funds to be withdrawn while excluded.
Accurate registration details matter. We make reasonable efforts to block access, but differences or errors in those details may go undetected. Exclusion supports control of gambling and cannot guarantee that every attempt at access will be stopped. Do not try to evade it through changed details, another account or somebody else's account.
If you have no account, our support team can create a record using your details and apply a preventive exclusion. Contact us if you want to extend an existing exclusion. Once an extension request has been reviewed and applied, it takes effect immediately.
Talk to someone
GamCare offers free, confidential help for people in England and Scotland affected by their own gambling or someone else's. Call +44 (0)808 8020 133. Telephone and online-chat support operate around the clock, and you can remain anonymous.
For an emergency in the UK, call 999.
Our own questionnaire shares results with the Safer Gambling team so they can support you. An anonymous questionnaire is also available if you prefer not to share answers.
For help with our account controls, email [email protected], call +44 1223 931492 or start a live chat.